At this point, there is no doubt that artificial intelligence has radically changed the business environment, the way we work, and even our daily lives. In this context, companies such as Mindden, based in Alicante and specialized in the development and implementation of digital solutions, have been at the forefront of this revolution. An example of our commitment and creativity in the application of artificial intelligence is the eDEN project: a platform that represents a fundamental change in the way employees interact with their work environment. Originally conceived as an extension of Mindden’s employee portal into the metaverse, eDEN has evolved into an immersive virtual space that combines the best of in-person work with the benefits of remote work.
At Mindden, we offer services in four main areas that our technical teams support cross-functionally:
uProject Support: We set up dedicated teams to design, develop, implement or maintain solutions integrated into our customers’ technology ecosystem.
from IT Factory: We create projects from the idea phase to implementation.
uIndustry 4.0: We develop solutions in the field of IoT, industrial automation, robotics, virtual and augmented reality.
uCAT (Technical Service Center): We have a dedicated N1 and N2 team to provide technical support for solutions developed for our clients.
To support these four service areas, we have specialized technical departments such as artificial intelligence, where we are currently collaborating on projects in conversational assistants, predictive analytics, computer vision, multimedia creation and training deep learning models.
But how do we apply this technology in our daily lives? Currently, although we are developing a predictive analytics project in collaboration with the finance department and a model to optimize the selection process, our main application of artificial intelligence is focused on improving productivity and development speed through programming assistants and improving the employee experience through process automation through virtual agents. A specific example is our eDEN metauniverse.
This platform, originally conceived as an extension of our employee portal in the meta-universe, arose from the need to gamify some procedures and consultations between the company and employees, and to facilitate communication and interpersonal relations through an immersive experience that virtualizes our headquarters.
eDEN deploys many features aimed at improving employee performance in a virtual environment. Allows registration after logging in, offers a private workspace with access to documents on Drive, manages registration and provides direct access to email.
In addition, it has the support of Agent Smith, a generative artificial intelligence to help with tasks related to projects and shared resources, as well as the support of our colleague and virtual agent Eugenia, the digital double of our Backoffice manager. We interact with it to perform some requests and procedures just like in the physical world.
The platform also integrates cloud IDEs with scheduling assistants, makes it easy to organize meetings through a calendar, and provides a notification center. In addition, it allows users to configure avatars, reserve jobs for the next day, interact in real-time with other users, enjoy team-building activities in the game center, and access training activities, among many other features. All in a virtual office environment.
Additionally, we are working in collaboration with HR, Talent and Culture to create a digital twin to monitor employee engagement, morale and stress levels. This will allow us to better understand how these factors affect their performance and identify areas for improvement within the organization as well as measure the success of our initiatives.
Mindden, digital solutions in services and IT
Mindden is a company specializing in the development and implementation of digital solutions in the field of information services and technology, whose goal is to become a partner for its customers, accompanying them and helping them to solve technological challenges in each of the areas of your activity. business.
The firm employs more than 170 professionals who combine talent, professionalism and knowledge, but also share a strong commitment to Mindden’s values, which, in line with its people-centric philosophy, puts the person at the center by improving their communication skills.
In terms of the service portfolio, Mindden maintains its current offering while investing in the development of its AI and cybersecurity departments. Likewise, the company will close 2023 with a turnover of around €10 million, the target of its 20-24 plan: an exciting achievement given the current economic uncertainty.
