Google is bringing even more generative AI tools to Gmail to personalize users’ inboxes and simplify search. The company announced a new “AI Inbox” tab, currently in beta, that analyzes all of a user’s Gmail messages and suggests a to-do list and key topics based on summarized content.
In Google’s example of how this AI inbox might work in Gmail, the new tab takes the context of a user’s messages and offers to schedule a dentist appointment, respond to a child’s trainer request, and pay a bill before the due date. A list of important topics to check out also appears in the Incoming AI tab located below the action items at the top. Each suggested task and topic is linked to the original email to provide more context and easier verification.
Despite the wide range of generative functions of artificial intelligence, its reliability remains questionable. In 2023, when Art chat bot Google was still called Bard, I tried a Gmail extension that tried to summarize my messages and search for information in the inbox. At the time, this expansion was a complete failure with tons of wrong answers.
Since then, Google has been working on improvements to its core Gemini AI model and integrating those improvements into its suite of AI services. software existing ones including Gmail and Search. Despite the company’s AI successes, current Gmail users are still warned that Gemini “may make mistakes” when trying to search their inbox and answer questions.
For users concerned about their privacy, the information Google collects from mailboxes will not be used to improve the company’s core AI models. “We didn’t just integrate AI into Gmail. We built a secure privacy architecture specifically for this moment,” says Blake Barnes, project manager at Google. It also emphasizes that users can disable Gmail’s new AI tools if they wish.
At the same time Google announced its AI Inbox, the company made several Gemini features that were previously only available to paid subscribers available to all Gmail users. These include the Help Me Write tool, which creates emails based on a user’s question, and AI digests for email streams, which basically put TL;DR summaries at the top of long threads.
Subscribers to Google’s Ultra and Pro plans, which start at $20 a month, get two new bonus features in their Gmail inbox. First, an AI proofreading tool that offers more polished grammar structures and sentences. Second, an AI summary tool that can search your entire inbox and create relevant topic summaries, rather than just summarizing a single email thread.
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