A few days ago, PlayStation announced a great promotion: every player who bought a PS5 in the United States could choose a free game from a list of very attractive exclusives. The announcement of the upgrade program has many gamers excited because they will no longer have to spend more to get a new console.
However, this excitement soon turned to disappointment as Sony changed the terms of the promotion without notice and angered its community. The reason? The company clarified that the free game will only be given to players invited to its Upgrader Program, and not to everyone who buys a console.
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Gamers criticize PlayStation and Sony for ruining a great promotion
When the companies introduced the Upgrader Program, they meant that everyone in the United States would get a free game when they buy a PlayStation 5. However, a few days later, they updated the terms of the promotion and clarified that it only applies to users invited to the Program.
The original terms suggested that simply purchasing and using a new console was enough to qualify for a free download of one of the system’s best exclusives. The reality is that now the promotion is not as great as originally thought.
Because of this, it is not uncommon to know that social networks are full of criticism towards Sony and PlayStation. Many players claimed they felt cheated and attacked the companies for making this important change at the last minute and without prior notice.
Some fans see this as an anti-consumer practice and complain that they can’t get a free game without being invited to the show. Finally, there are people who consider promotion a failure because it is full of all kinds of limitations.
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